Privacy Policy
At Uentrust, we are committed to protecting the privacy and confidentiality of our B2B partners. This policy outlines how we collect, use, and safeguard your business information in compliance with international data protection standards.
1. Data Collection Scope
We collect only business-related information necessary to process your inquiries and provide our B2B services. The data we collect includes:
- Contact Information: Company name, contact person name, business email address, phone number
- Business Details: Industry sector, product requirements, project specifications
- Communication Records: Inquiry messages, technical discussions, quotation requests
- Technical Data: Product drawings, specifications, and design files (when provided for quotation purposes)
Note: We do not collect personal financial information, credit card details, or sensitive personal data unrelated to business transactions.
2. Data Usage Purpose
Your business information is used exclusively for legitimate B2B operational purposes. We process your data to:
1 Process Business Inquiries
Respond to your product inquiries, provide technical specifications, and prepare customized quotations for medical metal components.
2 Facilitate Project Communication
Coordinate with our engineering and production teams to evaluate feasibility, provide DFM feedback, and manage project timelines.
3 Maintain Business Relationships
Send relevant product updates, technical documentation, and industry insights that align with your expressed business interests.
4 Improve Service Quality
Analyze communication patterns and feedback to enhance our technical support, response times, and overall B2B service experience.
Your data is never used for consumer marketing, public advertising, or any purpose unrelated to our direct business relationship with you.
3. Information Confidentiality Commitment
We treat all business information with strict confidentiality and implement robust security measures to protect your data:
No Third-Party Disclosure
We will never sell, rent, trade, or disclose your business information to third parties for marketing purposes. Your data remains confidential within our organization.
Secure Data Storage
All business data is stored on secure servers with encryption, access controls, and regular security audits to prevent unauthorized access.
Limited Internal Access
Only authorized personnel directly involved in processing your inquiries and managing your projects have access to your business information.
NDA Protection Available
For sensitive projects, we are prepared to sign mutual Non-Disclosure Agreements (NDAs) to provide additional legal protection for your proprietary information.
Limited Exceptions
We may disclose information only when legally required (e.g., court orders, regulatory compliance) or when necessary to protect our legal rights. In such cases, we will notify you unless prohibited by law.
4. Your Data Rights
As a B2B partner, you have full control over your business information. We respect and honor the following rights:
Right to Access
Request a copy of all business information we hold about your company at any time.
Right to Rectification
Correct or update any inaccurate or outdated business information in our records.
Right to Deletion
Request complete removal of your business data from our systems (subject to legal retention requirements).
Right to Opt-Out
Unsubscribe from business communications while maintaining active project-related correspondence.
How to Exercise Your Rights
To access, modify, or delete your business information, please contact our Data Protection team:
We will respond to your request within 5 business days and complete the process within 30 days as required by applicable data protection regulations.